Always On with Duncan MacPherson Podcast - Episode 38

Achieving Professional Scarcity and Professional Contrast with Steve Phillips (Ep. 38)
Stream the new episode of Always On by clicking here: https://paretosys.co/AODM_ep38
Creating professional contrast and scarcity, improving referability, alleviating loyalty fatigue…These are all key pieces of the bigger puzzle: How to grow your practice to the next level?
In this episode, Duncan MacPherson speaks with Steve Phillips, Chief Practice Management Officer at USA Financial and a Business Consultant at Pareto Systems. They share best practices and timeless principles to help advisors build profound client relationships that lead to advocacy.
They discuss:
- The importance of combining technological aids with the “human touch”
- Shoot Your Trailer: an effective strategy to articulate your value to prospective clients
- How to improve the quality of your referrals (in other words, duplicate your best clients)
- How to deepen your client relationships amidst volatile markets
- Why small gestures can go a long way in improving your overall client experience
- And more
We would love to hear your thoughts on this episode or answer any follow-up questions. Please feel free to reach out!