Start with the Top 20%

If you want to improve your productivity, the best place to start is by examining your activities. Look no further than the Pareto principle, also known as the 80/20 rule. In most cases, about 80 percent of your business stems from about 20 percent of your clients. It makes sense, therefore, that you consistently invest 80 percent of your time – both pro-actively and reactively – on that 20 percent.